Note: Ensure you enter the correct portal. Under the General tab, click the Add button to add the RelativityOne Portal Address.Click the gear icon in the upper right-hand corner of the toolbar menu, and then select Settings to access the Settings dialog window and configure the VPN client.If it does not open automatically, you can search for GlobalProtect in the bottom left-hand search bar to open it. After installing the VPN client, the GlobalProtect toolbar menu will open.Logging in using your GlobalProtect VPN client Note: To download and re-install the VPN client, follow the instructions above, but skip the steps related to resetting your password. Note: If you are using macOS and are unable to use GlobalProtect after installing, review the General tab in your Security and Privacy settings and ensure that system software from PanGPS is not blocked from loading. Install the GlobalProtect VPN client you just downloaded.Once you are logged in, download the appropriate VPN client to your computer.In the Microsoft Pick an account prompt, click the Use another account option. The correct portal address for you to use can be found in the table listed under Current VPN portal URL section above. Navigate to the portal for the geographic region you use RelativityOne in.If you have questions, please contact your designated Customer Success Manager. Your VPN connection is typically created during the onboarding process for RelativityOne. Instructions for installing the client via Group Policy are found at. If you are not a local admin, contact your IT department to install it via Group Policy. Note: You must have local admin rights to install the VPN client. Proceed to Downloading and installing the GlobalProtect VPN client to install the GlobalProtect VPN client.ĭownloading and installing the GlobalProtect VPN client.Your account creation is complete when you log in to Azure Portal.If your organization has Active Directory, your account will be connected automatically.If your organization does notuse Active Directory, please continue with the prompts to complete creating the Microsoft account.Click on the Accept Invitation link in the email.Sender-Microsoft Invitations on behalf of Subject-RelativityOneVPN invited you to access applications within their organization.Customer Support will issue an invitation from Microsoft Active Directory with the following information:.Primary Azure regionĪccepting the invitation from Microsoft Azure AD See Accessing the RelativityOne backend (custom reporting, application dev, data manipulation). Note: VPN portal URL are only accessed when connecting to your Utility Server or Direct SQL via the VPN. The IP addresses listed below are for both VPN and regular, non-VPN, access.Īll VPN portal URL are formatted as Enter the VPN portal URL as it appears below. There are different geographic data centers that your Relativity instance may reside in. for complete information on network access requirements. See RelativityOne network access in the RelativityOne technical overview. Used for IPSec tunnel connections between GlobalProtect agents and gateways. GlobalProtect gateways also use this port to collect host information from GlobalProtect agents and perform host information profile (HIP) checks. Used for communication between GlobalProtect agents and portals, or GlobalProtect agents and gateways and for SSL tunnel connections. The following ports must be opened on user machines and/or firewalls for the GlobalProtect VPN to use when accessing file data in RelativityOne. Note: Without local administrator, or the ability to install via group policy, you will be unable to install the GlobalProtect client. It is possible to install GlobalProtect with group policy as an active directory admin. This needs to be done under a Local Administrator account. The VPN software, Global Protect, must be installed locally.For RelativityOne, you should be using GlobalProtect 4.1 and above.Refer to the GlobalProtect compatibility matrix to ensure that the VPN client is compatible with your operating system.GlobalProtect VPN requirements Local machine requirements This page contains the following information: Utility Server VM via Windows Remote Desktop Connection (RDP)įor Sandbox environments, you can access the following back end resources via the VPN:.The following resources are available when you connect to the GlobalProtect VPN client: Your VPN enables a secure connection between your computer and resources on your Relativity instance's network.
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